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Remakes & Replacements
Where there's a proven problem, the remedy is always to replace the item for the customer if possible. Only if a replacement is not possible will we be able to refund...
Returns & Refunds
All items on this site is made to order for every customer - and as such, we cannot accept general returns for items. This includes: Change of mind Items...
Delivery & Tracking
It can be a very concerning and stressful thing for a customer to see a "Delivered" status on the tracking page, but not have their item in hand. Fortunately, there's...